24/7 Truck & Trailer Repair • Emergency Roadside Service
Heavy-Duty Towing & Recovery
Towing and recovery for semi trucks, trailers, and heavy equipment, dispatched 24/7 from our Shorewood base. Call 815-869-9772.
Towing and Recovery for Heavy Vehicles
Not every breakdown can be repaired where it happens. When a truck, trailer, or piece of equipment can’t be made safe to move under its own power, towing or recovery is the next step.
We arrange and carry out heavy-duty towing and recovery, and because we also repair what we tow, the vehicle doesn’t have to make a second trip.
What Towing and Recovery Covers
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Towing for semi trucks and tractors
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Towing for loaded and empty trailers
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Towing for straight trucks and box trucks
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Heavy equipment transport
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Recovery of stuck or immobilized vehicles
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Recovery where the vehicle is unsafe to move by itself
If the vehicle can be repaired at the roadside instead, that’s handled first — see 24-Hour Roadside Assistance.
When Towing Is the Right Call
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The fault can’t be repaired safely where the vehicle is
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The vehicle can’t be made safe to move under its own power
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The load or trailer has to be secured or transferred
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The repair needs the shop and the vehicle can’t get there
Dispatch will tell you honestly whether repair or towing is the realistic option.
Towing vs. Roadside Assistance vs. Mobile Repair
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Roadside assistance — emergency response to a stopped vehicle: make it safe, handle the immediate problem, arrange a tow if needed.
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Mobile repair — mechanical repair at your location when the work can be done there.
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Heavy-duty towing & recovery — moving the vehicle when it can’t be repaired or driven from where it sits.
They often run in sequence on the same call.
How Towing and Recovery Works
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Call 815-869-9772. Dispatch answers 24/7.
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We take the details — vehicle type, location, load status, and the problem.
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We confirm the right response — repair, roadside assistance, or towing.
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Towing or recovery is carried out and the vehicle is moved to the agreed destination.
What to Have Ready When You Call
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Your callback number
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Vehicle type (tractor, trailer, straight truck, equipment)
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Exact location — highway, exit, mile marker, or street address
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Whether the vehicle is loaded, and whether the load is secure
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Where the vehicle needs to go
Vehicles We Tow and Recover
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Class 7–8 semi trucks and tractors
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Semi trailers, loaded and empty
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Straight trucks and box trucks
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Heavy equipment
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RVs, motorhomes, and buses
Service Area
Towing and recovery is dispatched from our Shorewood base. We serve Shorewood, Joliet, Plainfield, New Lenox, and Will County.
View all service areas
Related city pages:
Hours and Contact
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Emergency dispatch: 24/7
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Shop: Monday–Friday, 9:00 AM – 5:00 PM
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Address: 304 Amendodge Dr., Shorewood, IL 60404
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Phone: 815-869-9772
Frequently Asked Questions
Do you tow loaded trailers?
Yes — dispatch will take the load details when you call so the right equipment is sent.
Is towing available 24/7?
Emergency dispatch answers 24/7.
Can you repair the truck instead of towing it?
Sometimes. If the fault can be repaired safely where the vehicle is, that’s handled first. See 24-Hour Roadside Assistance.
Where can you tow my truck?
To the destination you agree with dispatch — including our Shorewood shop if the repair is being done here.
Do you recover stuck or immobilized equipment?
Yes — recovery of stuck or immobilized vehicles is part of the service.
Help is on the way!
24-Hour Emergency Road Service & Towing